You need to have a 3/4″ in diameter black iron pipe stubbed out of your home/building that is 18″ above ground and stubbed out 3″. (This is usually done by a licensed and insured heating or plumbing contractor). Or, we can adapt to a 1″ diameter black iron pipe if you think you may convert to Natural Gas in the future. If you are building a new home, the propane tank will come after the home has electric service and all propane appliances have been installed.

For home heating, we recommend a 475 or 500 gallon propane tank and for commercial, agricultural, autogas, fill station, or church usage, we recommend a 1,000 gallon size propane tank. We also have smaller tanks available for uses such as water heaters, dryers, and barn heat, etc.

Our Service Technicians are trained to convert appliances set up for Natural Gas to Propane. Please contact us for more information or to schedule an appointment.

Based on a credit report, you may pay your bill within 30 days from the date of delivery with a check, money order, cash, Visa, MasterCard, or you may choose to be on our Budget Plan. Our Budget Plan starts in June and ends the following year in May.

Each customer pays a different amount per month based on previous and projected usage, so please contact our office to see what is best for you. Or, if the account is set up as Cash-In-Advance, we do require the payment to be on the account prior to dispatching the propane delivery request.

There are numerous agencies in the area that may be able to offer payment assistance. We have created a list of agencies and organizations within western Michigan which may be able to help with a previous or upcoming delivery.

The State of Michigan also has a website which provides information on the Home Heating Credit, State Energy Relief, and Weatherization programs. You may also visit www.heatingmyhome.org for additional agency information within Michigan.

There is a gauge on the top of the tank under the lid which shows the percent of propane remaining in the tank. If you are on our Automatic-Fill program, we use a Degree-Day system which allows us to forecast when to make a delivery. Our Delivery Representatives generally come to refill the tank when the gauge reads between 20%-30% full. Or, you may choose to have the tank filled on a Will-Call basis, meaning you monitor the tank level and call us when the gauge reads between 20%-30% full. You may also place an order online.

You will definitely know if a propane tank is leaking by the pungent, “rotten-egg” smell of propane. (An odorant is added to propane for safety). If you think a propane tank may be leaking:

1. Put out all smoking materials and any other open flames
2. Do not operate any appliances, switches, or thermostats
3. Get everyone outside and away from gas equipment
4. Shut off the gas supply using the shutoff valve at the tank or cylinder (turn clockwise to the right)
5. Call us: 1-800-427-8969 (we have 24-hour Emergency Service) – use your neighbor’s phone if gas smell is in the house
6. Stay outside and leave the gas off until the leak has been found and fixed.

Yes we do! Each year in June we offer Pre-Buy and Price-Cap options for our customers with a 475 gallon or larger tank using more than 500 gallons of propane per heating season (September-April). The Pre-Buy program allows you to purchase at least 500 gallons of propane each year before June 30th at a very competitive price, whereas the Price-Cap program allows you to pay a Membership Fee to “cap” your price of propane for the current heating season.  Please visit our Pricing Programs page for additional information or contact us today.

If you know the size of your tank (generally 57, 120, 200, 250, 325, 475, 500, or 1000 gallon), you may take the percent reading on the gauge and multiply it by the tank size. For example: If a 500 gallon propane tank’s gauge reads 25%, there is approximately 125 gallons of propane remaining in the tank (500 x .25 = 125).

Please keep in mind the gauges can vary 5- 10% due to the temperature (i.e. if it is hot outside or if the tank is in the sun, the gauge will read higher than if it is cold outside).

General guidelines on where tanks of various sizes can be placed are found in the images below.  We also ask that the tank be placed within 75 feet of the driveway for easy access to refill. Please be sure to contact us for specific tank placement information.

Yes!  We provide propane tanks for guests within Sandy Pines and Triponds so they may enjoy the warm comforts and reliability of propane while camping.  Guests within Hidden Ridge RV Resort can rest easy leaving their motorhomes connected while receiving on-site propane refills throughout the season.  Please contact us for more information and current pricing.

Yes, we do! Increase your peace-of-mind and keep your family comfortable with remote propane tank monitoring for $60 per year.  Subscribe to our Remote Tank Monitoring (RTM) service to:

We fully understand the impact COVID-19 has had on families across the country. We are dedicated to doing what we can to minimize the spread and create a safe environment for employees and customers while delivering propane for the benefit of all. As an organization with a heavy focus on safety, we’ve included steps to keep everyone healthy. These include complete sterilization of delivery truck cabins before each shift, touchless delivery and customer interactions, frequent handwashing, and use of hand sanitizer before and after any customer interaction while keeping a safe distance.

We are proud to say that we have not had any delays or shortages for our customers’ delivery services. Government regulations have increased the hours we can service our delivery clients to ensure there is no interruption in service.

Propane’s use goes far beyond in-home appliances. One of the most common is outdoor grilling because it is a convenient and efficient source to heat your grill more quickly than charcoal. Other outdoor uses include powering outside lights, patio heaters, fire pits, and more.

Just give us a call! Becoming a customer is easy. You can contact us by phone, email, or by filling out our contact form online.

As a homeowner, the most important step to properly maintaining your propane tank is to keep it free and clear of any grass or shrubs growing up around it. It’s also important not to use the immediate area around the tank for storage. Keeping your tank free and clear of these things allows our crew to ensure your tank is in good condition and working correctly at each delivery.

Never lock the dome cover of the tank. The emergency shut-off valve for the entire system is located under the dome cover and needs to be accessed quickly and easily in case of an emergency. The cover is there to protect valves and fittings from the weather but should not be locked. You can find additional propane safety tips here.

Propane expands with warmer temperatures. The industry standard is to fill tanks to 80% capacity, which we follow for all customers. It’s essential to give the propane room to expand when necessary.